May the force.com be with you

Integration with Facebook and Twitter is often obvious to the user. Integration with high-level business tools such as Salesforce tends not be. That doesn’t make it any less crucial.

Salesforce integration is a great way for you to tie either your public website, your managed CRM solution, or even your custom app, back into your Salesforce account. Tie your Salesforce account into your managed solution.

Integration with Salesforce can provide

• Emails captured on your website being added to Salesforce
• Sharing email lists from CiviCRM back into Salesforce
• Access to product catalogs stored in Database.com
• Integration of Salesforce calendars and events
• Connecting users to support services and documents

How does it all come together?

A custom quoting app would be a perfect example. When a sales rep sits down with a customer, the custom can quickly build a new quote using tools provided by raSANTIAGO. Because your app is connected with Salesforce, the sales rep can easily find the customer in the customer database, and adding new items is a cinch, since product catalogs are pulled into the app as well. When the quote is saved, we generate a new opportunity in Salesforce that can be referenced by anyone.

If your business or organization already relies on Salesforce for storing information and interacting with customers, we can easily connect our managed solutions to your Salesforce data. Connect today.